Upper East Side, NY,
Overall, I'd still recommend it because the pricing isn't blown up with extra amenities such as doormen, valet parking, and other crap. Not a bad deal if responsiveness isn't high on your importance scale.
The main office and their employees should be fired...The apartment is great, but the customer service is non existent.
A very average company. You can get better bang for your buck at another location in the city.
No real respect was shown towards renters. Many of the tenants weren't actually legally supposed to be renting...just a horrible experience.